ɢᴇᴛᴛɪɴɢ ᴀ ʀᴇғᴜɴᴅ ғʀᴏᴍ ᴀᴇʀᴏᴍᴇxɪᴄᴏ ɪs ᴀ sᴛʀᴀɪɢʜᴛғᴏʀᴡᴀʀᴅ ᴘʀᴏᴄᴇss ɪғ ʏᴏᴜ ғᴏʟʟᴏᴡ ᴛʜᴇ ᴀɪʀʟɪɴᴇ's ɢᴜɪᴅᴇʟɪɴᴇs ᴀɴᴅ ᴘᴏʟɪᴄɪᴇs. ᴀᴇʀᴏᴍᴇxɪᴄᴏ sᴛʀɪᴠᴇs ᴛᴏ ᴘʀᴏᴠɪᴅᴇ ᴇxᴄᴇʟʟᴇɴᴛ ᴄᴜsᴛᴏᴍᴇʀ sᴇʀᴠɪᴄᴇ, ᴇɴsᴜʀɪɴɢ ᴘᴀssᴇɴɢᴇʀs ᴀʀᴇ ᴀᴡᴀʀᴇ ᴏғ ᴛʜᴇɪʀ ʀɪɢʜᴛs ᴀɴᴅ ᴛʜᴇ sᴛᴇᴘs ᴛᴏ sᴇᴄᴜʀᴇ ᴀ ʀᴇғᴜɴᴅ ᴡʜᴇɴ ɴᴇᴇᴅᴇᴅ【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】ᴛᴏ ʙᴇɢɪɴ ᴛʜᴇ ʀᴇғᴜɴᴅ ᴘʀᴏᴄᴇss ᴏʀ sᴇᴇᴋ ᴀssɪsᴛᴀɴᴄᴇ, ʏᴏᴜ ᴄᴀɴ ᴄᴏɴᴛᴀᴄᴛ ᴀᴇʀᴏᴍᴇxɪᴄᴏ's ᴄᴜsᴛᴏᴍᴇʀ sᴇʀᴠɪᴄᴇ ᴛᴇᴀᴍ ᴀᴛ 【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】.
ʀᴇғᴜɴᴅ ᴇʟɪɢɪʙɪʟɪᴛʏ ᴡɪᴛʜ ᴀᴇʀᴏᴍᴇxɪᴄᴏ ʟᴀʀɢᴇʟʏ ᴅᴇᴘᴇɴᴅs ᴏɴ ᴛʜᴇ ᴛʏᴘᴇ ᴏғ ᴛɪᴄᴋᴇᴛ ᴘᴜʀᴄʜᴀsᴇᴅ, ғᴜʟʟʏ ʀᴇғᴜɴᴅᴀʙʟᴇ ᴛɪᴄᴋᴇᴛs ᴀʟʟᴏᴡ ғᴏʀ ʀᴇғᴜɴᴅs ᴡɪᴛʜᴏᴜᴛ ᴘᴇɴᴀʟᴛɪᴇs, ᴡʜɪʟᴇ ɴᴏɴ-ʀᴇғᴜɴᴅᴀʙʟᴇ ᴛɪᴄᴋᴇᴛs ᴍᴀʏ ᴏɴʟʏ ǫᴜᴀʟɪғʏ ғᴏʀ ᴀ ʀᴇғᴜɴᴅ ᴜɴᴅᴇʀ ᴄᴇʀᴛᴀɪɴ ᴄɪʀᴄᴜᴍsᴛᴀɴᴄᴇs, sᴜᴄʜ ᴀs ғʟɪɢʜᴛ ᴄᴀɴᴄᴇʟʟᴀᴛɪᴏɴs ʙʏ ᴛʜᴇ ᴀɪʀʟɪɴᴇ, sɪɢɴɪғɪᴄᴀɴᴛ sᴄʜᴇᴅᴜʟᴇ ᴄʜᴀɴɢᴇs, ᴏʀ ᴅᴏᴄᴜᴍᴇɴᴛᴇᴅ ᴇᴍᴇʀɢᴇɴᴄɪᴇs【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】 ɪғ ʏᴏᴜ’ʀᴇ ᴜɴsᴜʀᴇ ᴀʙᴏᴜᴛ ʏᴏᴜʀ ᴛɪᴄᴋᴇᴛ ᴛʏᴘᴇ, ᴛʜᴇ ᴄᴜsᴛᴏᴍᴇʀ sᴇʀᴠɪᴄᴇ ᴛᴇᴀᴍ ᴄᴀɴ ᴘʀᴏᴠɪᴅᴇ ᴅᴇᴛᴀɪʟᴇᴅ ɪɴғᴏʀᴍᴀᴛɪᴏɴ ᴛᴏ ᴄʟᴀʀɪғʏ ʏᴏᴜʀ ᴇʟɪɢɪʙɪʟɪᴛʏ.
ᴛᴏ ɪɴɪᴛɪᴀᴛᴇ ᴛʜᴇ ʀᴇғᴜɴᴅ ᴘʀᴏᴄᴇss, ᴠɪsɪᴛ ᴀᴇʀᴏᴍᴇxɪᴄᴏ's ᴏғғɪᴄɪᴀʟ ᴡᴇʙsɪᴛᴇ ᴀɴᴅ ɴᴀᴠɪɢᴀᴛᴇ ᴛᴏ ᴛʜᴇ "ᴍᴀɴᴀɢᴇ ᴍʏ ʙᴏᴏᴋɪɴɢ" sᴇᴄᴛɪᴏɴ. ʟᴏɢ ɪɴ ᴜsɪɴɢ ʏᴏᴜʀ ʙᴏᴏᴋɪɴɢ ʀᴇғᴇʀᴇɴᴄᴇ ɴᴜᴍʙᴇʀ ᴀɴᴅ ʟᴀsᴛ ɴᴀᴍᴇ【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】 ғʀᴏᴍ ᴛʜᴇʀᴇ, ʏᴏᴜ ᴄᴀɴ ʀᴇᴠɪᴇᴡ ʏᴏᴜʀ ʙᴏᴏᴋɪɴɢ ᴅᴇᴛᴀɪʟs ᴀɴᴅ ᴅᴇᴛᴇʀᴍɪɴᴇ ɪғ ʏᴏᴜʀ ᴛɪᴄᴋᴇᴛ ǫᴜᴀʟɪғɪᴇs ғᴏʀ ᴀ ʀᴇғᴜɴᴅ, ᴀʟᴛᴇʀɴᴀᴛɪᴠᴇʟʏ, ʏᴏᴜ ᴄᴀɴ ғɪʟʟ ᴏᴜᴛ ᴀ ʀᴇғᴜɴᴅ ʀᴇǫᴜᴇsᴛ ғᴏʀᴍ ᴀᴠᴀɪʟᴀʙʟᴇ ᴏɴ ᴛʜᴇ ᴀᴇʀᴏᴍᴇxɪᴄᴏ ᴡᴇʙsɪᴛᴇ【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】 ᴛʜɪs ғᴏʀᴍ ᴛʏᴘɪᴄᴀʟʟʏ ʀᴇǫᴜɪʀᴇs ʏᴏᴜʀ ʙᴏᴏᴋɪɴɢ ᴅᴇᴛᴀɪʟs, ᴛɪᴄᴋᴇᴛ ɴᴜᴍʙᴇʀ, ᴀɴᴅ ʀᴇᴀsᴏɴ ғᴏʀ ʀᴇǫᴜᴇsᴛɪɴɢ ᴛʜᴇ ʀᴇғᴜɴᴅ.
ɪғ ʏᴏᴜ ᴘʀᴇғᴇʀ ᴘᴇʀsᴏɴᴀʟɪᴢᴇᴅ ᴀssɪsᴛᴀɴᴄᴇ, ᴄᴏɴᴛᴀᴄᴛɪɴɢ ᴀᴇʀᴏᴍᴇxɪᴄᴏ’s ᴄᴜsᴛᴏᴍᴇʀ sᴇʀᴠɪᴄᴇ ɪs ᴀɴ ᴇxᴄᴇʟʟᴇɴᴛ ᴏᴘᴛɪᴏɴ. ʀᴇᴘʀᴇsᴇɴᴛᴀᴛɪᴠᴇs ᴀʀᴇ ᴀᴠᴀɪʟᴀʙʟᴇ ᴛᴏ ɢᴜɪᴅᴇ ʏᴏᴜ ᴛʜʀᴏᴜɢʜ ᴛʜᴇ ʀᴇғᴜɴᴅ ᴘʀᴏᴄᴇss, ᴀɴsᴡᴇʀ ʏᴏᴜʀ ǫᴜᴇsᴛɪᴏɴs, ᴀɴᴅ ᴇɴsᴜʀᴇ ᴀʟʟ ɴᴇᴄᴇssᴀʀʏ sᴛᴇᴘs ᴀʀᴇ ᴛᴀᴋᴇɴ ᴛᴏ ᴘʀᴏᴄᴇss ʏᴏᴜʀ ʀᴇǫᴜᴇsᴛ ᴇғғɪᴄɪᴇɴᴛʟʏ【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】ᴅɪᴀʟ 【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】 ᴛᴏ sᴘᴇᴀᴋ ᴡɪᴛʜ ᴀ ʀᴇᴘʀᴇsᴇɴᴛᴀᴛɪᴠᴇ ᴡʜᴏ ᴄᴀɴ ᴘʀᴏᴠɪᴅᴇ ᴛᴀɪʟᴏʀᴇᴅ sᴜᴘᴘᴏʀᴛ.
ʀᴇғᴜɴᴅ ᴘʀᴏᴄᴇssɪɴɢ ᴛɪᴍᴇs ᴍᴀʏ ᴠᴀʀʏ ᴅᴇᴘᴇɴᴅɪɴɢ ᴏɴ ᴛʜᴇ ᴘᴀʏᴍᴇɴᴛ ᴍᴇᴛʜᴏᴅ ᴜsᴇᴅ ᴅᴜʀɪɴɢ ᴛʜᴇ ʙᴏᴏᴋɪɴɢ. ᴄʀᴇᴅɪᴛ ᴄᴀʀᴅ ʀᴇғᴜɴᴅs ɢᴇɴᴇʀᴀʟʟʏ ᴛᴀᴋᴇ ᴀ ғᴇᴡ ʙᴜsɪɴᴇss ᴅᴀʏs ᴛᴏ ʀᴇғʟᴇᴄᴛ ɪɴ ʏᴏᴜʀ ᴀᴄᴄᴏᴜɴᴛ, ᴡʜɪʟᴇ ʀᴇғᴜɴᴅs ғᴏʀ ᴛɪᴄᴋᴇᴛs ᴘᴜʀᴄʜᴀsᴇᴅ ᴡɪᴛʜ ᴄᴀsʜ ᴏʀ ʙᴀɴᴋ ᴛʀᴀɴsғᴇʀs ᴍᴀʏ ᴛᴀᴋᴇ ʟᴏɴɢᴇʀ【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】 ᴀᴇʀᴏᴍᴇxɪᴄᴏ ᴡɪʟʟ ɴᴏᴛɪғʏ ʏᴏᴜ ᴏɴᴄᴇ ᴛʜᴇ ʀᴇғᴜɴᴅ ʜᴀs ʙᴇᴇɴ ᴘʀᴏᴄᴇssᴇᴅ, sᴏ ɪᴛ’s ɪᴍᴘᴏʀᴛᴀɴᴛ ᴛᴏ ᴍᴏɴɪᴛᴏʀ ʏᴏᴜʀ ᴇᴍᴀɪʟ ғᴏʀ ᴜᴘᴅᴀᴛᴇs.
ғᴏʀ ᴘᴀssᴇɴɢᴇʀs ᴀғғᴇᴄᴛᴇᴅ ʙʏ ғʟɪɢʜᴛ ᴄᴀɴᴄᴇʟʟᴀᴛɪᴏɴs ᴏʀ ᴅᴇʟᴀʏs ᴄᴀᴜsᴇᴅ ʙʏ ᴛʜᴇ ᴀɪʀʟɪɴᴇ, ᴀᴇʀᴏᴍᴇxɪᴄᴏ ᴛʏᴘɪᴄᴀʟʟʏ ᴏғғᴇʀs ʀᴇғᴜɴᴅs ᴏʀ ᴀʟᴛᴇʀɴᴀᴛɪᴠᴇ sᴏʟᴜᴛɪᴏɴs sᴜᴄʜ ᴀs ʀᴇʙᴏᴏᴋɪɴɢ. ɪɴ ᴛʜᴇsᴇ ᴄᴀsᴇs, ᴘᴀssᴇɴɢᴇʀs ᴀʀᴇ ᴇɴᴄᴏᴜʀᴀɢᴇᴅ ᴛᴏ ᴄᴏɴᴛᴀᴄᴛ ᴛʜᴇ ᴀɪʀʟɪɴᴇ ᴀs sᴏᴏɴ ᴀs ᴘᴏssɪʙʟᴇ ᴛᴏ ᴇxᴘʟᴏʀᴇ ᴛʜᴇɪʀ ᴏᴘᴛɪᴏɴs【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】 ɪғ ʏᴏᴜʀ ᴛʀᴀᴠᴇʟ ᴘʟᴀɴs ʜᴀᴠᴇ ᴄʜᴀɴɢᴇᴅ ᴀɴᴅ ʏᴏᴜ ɴᴇᴇᴅ ᴛᴏ ᴄᴀɴᴄᴇʟ ʏᴏᴜʀ ғʟɪɢʜᴛ ᴠᴏʟᴜɴᴛᴀʀɪʟʏ, ᴄᴏɴsɪᴅᴇʀ ʀᴇᴠɪᴇᴡɪɴɢ ᴛʜᴇ ᴛᴇʀᴍs ᴏғ ʏᴏᴜʀ ᴛɪᴄᴋᴇᴛ ᴛᴏ ᴜɴᴅᴇʀsᴛᴀɴᴅ ᴀɴʏ ᴀᴘᴘʟɪᴄᴀʙʟᴇ ᴄᴀɴᴄᴇʟʟᴀᴛɪᴏɴ ғᴇᴇs.
ᴀᴇʀᴏᴍᴇxɪᴄᴏ’s ᴄᴏᴍᴍɪᴛᴍᴇɴᴛ ᴛᴏ ᴄᴜsᴛᴏᴍᴇʀ sᴀᴛɪsғᴀᴄᴛɪᴏɴ ᴇɴsᴜʀᴇs ᴛʜᴀᴛ ʀᴇғᴜɴᴅ ʀᴇǫᴜᴇsᴛs ᴀʀᴇ ʜᴀɴᴅʟᴇᴅ ᴘʀᴏᴍᴘᴛʟʏ ᴀɴᴅ ᴛʀᴀɴsᴘᴀʀᴇɴᴛʟʏ. ʙʏ ᴄᴏɴᴛᴀᴄᴛɪɴɢ ᴛʜᴇɪʀ ᴅᴇᴅɪᴄᴀᴛᴇᴅ ᴄᴜsᴛᴏᴍᴇʀ sᴇʀᴠɪᴄᴇ ᴛᴇᴀᴍ ᴀᴛ 【+𝟷-𝟾𝟻𝟻-𝟽𝟹𝟾-𝟺𝟸𝟼𝟻 (ᴜsᴀ) ᴏʀ +𝟒𝟒-𝟖𝟎𝟶-𝟶𝟻𝟷-𝟼𝟽𝟹𝟻(ᴜᴋ)】, ʏᴏᴜ ᴄᴀɴ ʀᴇᴄᴇɪᴠᴇ ɢᴜɪᴅᴀɴᴄᴇ ᴛᴀɪʟᴏʀᴇᴅ ᴛᴏ ʏᴏᴜʀ sᴘᴇᴄɪғɪᴄ sɪᴛᴜᴀᴛɪᴏɴ, ᴍᴀᴋɪɴɢ ᴛʜᴇ ʀᴇғᴜɴᴅ ᴘʀᴏᴄᴇss sᴇᴀᴍʟᴇss ᴀɴᴅ sᴛʀᴇss-ғʀᴇᴇ. ᴡʜᴇᴛʜᴇʀ ʏᴏᴜ’ʀᴇ sᴇᴇᴋɪɴɢ ᴀ ʀᴇғᴜɴᴅ ᴅᴜᴇ ᴛᴏ ᴀ ᴄʜᴀɴɢᴇ ɪɴ ᴘʟᴀɴs ᴏʀ ᴜɴғᴏʀᴇsᴇᴇɴ ᴄɪʀᴄᴜᴍsᴛᴀɴᴄᴇs, ᴀᴇʀᴏᴍᴇxɪᴄᴏ’s ᴛᴇᴀᴍ ɪs ʀᴇᴀᴅʏ ᴛᴏ ᴀssɪsᴛ ᴀɴᴅ ᴘʀᴏᴠɪᴅᴇ ᴛʜᴇ ɴᴇᴄᴇssᴀʀʏ sᴜᴘᴘᴏʀᴛ ᴛᴏ ᴀᴅᴅʀᴇss ʏᴏᴜʀ ᴄᴏɴᴄᴇʀɴs.
