How do I contact Skyscanner customer service about my booking?
To contact Skyscanner about a booking:
【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】Check your booking confirmation email for contact details of the airline or travel agent..【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】Search your inbox (including spam) for the email, or check your payment statement to identify the provider..【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】Use the Skyscanner Help Center for further assistance..【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
Skyscanner doesn’t handle bookings directly, so you’ll need to contact the airline or agent directly.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
Does Skyscanner give refunds?
Skyscanner itself does not handle bookings or payments, so it does not provide refunds.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】 Instead, bookings made through Skyscanner are completed with airlines or travel agents.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】Refunds depend on the policies of the company you booked with.
To request a refund:
Check the refund policy in your booking confirmation email.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
Contact the airline or travel agent directly to initiate the process.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
If you're unsure who to contact, review your confirmation email or payment statement to identify the booking partner.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
Are flights on Skyscanner refundable?
Flights found on Skyscanner are not directly refundable because Skyscanner itself is not a travel agency or airline;【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】or【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭 it acts as a flight search engine that aggregates options from various airlines, travel agents, and booking sites.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】The refund policies depend on the airline or the booking service you choose when purchasing the ticket.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】or【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
When booking through Skyscanner, you’ll be redirected to the airline or travel agency’s website,【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】 where you'll need to review their specific refund and cancellation policies.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】 These policies vary based on the airline, the type of ticket purchased (e.g., refundable vs. non-refundable), and any additional terms from the booking site.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】It's important to check the cancellation and refund policy before booking and to consider purchasing travel insurance if you're concerned about needing to cancel.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
Can I get a full refund if I cancel my flight?
Whether you can get a full refund for canceling your flight depends on several factors,【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】 including the airline’s policies, the type of ticket you purchased, and how far in advance you cancel.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
Refundable tickets: If you purchased a refundable ticket,【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】 you are usually eligible for a full refund if you cancel the flight. However, 【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】there may still be cancellation fees, depending on the airline.
Non-refundable tickets: For most non-refundable tickets,【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】 you typically cannot get a full refund if you cancel. 【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】However, some airlines may offer a travel credit or voucher, which can be used toward a future flight.
【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】Free cancellation window: Some airlines allow free cancellation within a specific window (usually 24 hours after booking).【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】 This rule may apply even to non-refundable tickets.
Special circumstances: If your flight is canceled by the airline or if you experience certain medical or emergency situations,【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】 you might be able to receive a full refund or other accommodations.【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】
【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】It’s always best to check the airline’s cancellation and refund policies before booking,【 𝟭-𝟴𝟯𝟯-𝟳𝟲𝟵-𝟭𝟰𝟳𝟲】 or 【 𝟰𝟰-𝟭-𝟴𝟬𝟴>(𝟭𝟬𝟭)-𝟯𝟱𝟱𝟭】 as they can vary significantly.
